Low Temp Desk gives commercial refrigeration contractors customer records built around sites and equipment instead of loose contacts. It was written by refrigeration technicians, so walk-in coolers and freezers, reach-ins, condensing units and remote racks are first-class equipment types — not a generic "asset" field you have to bend into shape.
customer records built around sites and equipment instead of loose contacts
any dispatcher can answer for any account on the first call
Yes. Commercial refrigeration contractors use it daily on walk-in coolers and freezers, reach-ins, condensing units and remote racks. The module is built so any dispatcher can answer for any account on the first call.
That is exactly the case it was designed around: night calls, temperature alarms and product loss that turns into a claim. Every visit, quote and invoice on one timeline keeps it under control without extra admin work.
Refrigerant charge and recovery has to be logged per appliance under EPA 608. Everything captured on the job stays attached to the customer, the site and the unit, and exports as a PDF whenever it is requested.
Plans start at $99/month with a free trial and no card required. Most shops pick an invoice template, import the labor codes for their industry, add technicians and invoice the same day.