Low Temp Desk gives critical cooling and data center service contractors customer records built around sites and equipment instead of loose contacts. It was written by refrigeration technicians, so CRAC and CRAH units, chillers, dry coolers and humidity control are first-class equipment types — not a generic "asset" field you have to bend into shape.
customer records built around sites and equipment instead of loose contacts
any dispatcher can answer for any account on the first call
Yes. Critical cooling and data center service contractors use it daily on CRAC and CRAH units, chillers, dry coolers and humidity control. The module is built so any dispatcher can answer for any account on the first call.
That is exactly the case it was designed around: escorted access, change windows and zero tolerance for a missed alarm. Every visit, quote and invoice on one timeline keeps it under control without extra admin work.
Change records and post-visit reports per maintenance window. Everything captured on the job stays attached to the customer, the site and the unit, and exports as a PDF whenever it is requested.
Plans start at $99/month with a free trial and no card required. Most shops pick an invoice template, import the labor codes for their industry, add technicians and invoice the same day.