Low Temp Desk gives walk-in cooler and freezer service companies customer records built around sites and equipment instead of loose contacts. It was written by refrigeration technicians, so evaporators, condensing units, defrost controls, door heaters and panels are first-class equipment types — not a generic "asset" field you have to bend into shape.
customer records built around sites and equipment instead of loose contacts
any dispatcher can answer for any account on the first call
Yes. Walk-in cooler and freezer service companies use it daily on evaporators, condensing units, defrost controls, door heaters and panels. The module is built so any dispatcher can answer for any account on the first call.
That is exactly the case it was designed around: recurring ice-up and defrost complaints on units nobody has documented. Every visit, quote and invoice on one timeline keeps it under control without extra admin work.
Product temperature records the customer keeps for their own audits. Everything captured on the job stays attached to the customer, the site and the unit, and exports as a PDF whenever it is requested.
Plans start at $99/month with a free trial and no card required. Most shops pick an invoice template, import the labor codes for their industry, add technicians and invoice the same day.