Customer portal software for chiller service

Low Temp Desk gives commercial chiller service contractors a branded login where your customer sees their equipment, history, estimates and invoices. It was written by refrigeration technicians, so air-cooled and water-cooled chillers, pumps, towers and controls are first-class equipment types — not a generic "asset" field you have to bend into shape.

What customer portal software does in Low Temp Desk

a branded login where your customer sees their equipment, history, estimates and invoices

fewer status calls and a customer who looks like they hired a bigger company

Questions from chiller service contractors

Is this customer portal software suitable for chiller service?

Yes. Commercial chiller service contractors use it daily on air-cooled and water-cooled chillers, pumps, towers and controls. The module is built so fewer status calls and a customer who looks like they hired a bigger company.

How does it handle long PM visits with hundreds of readings nobody wants to hand-write?

That is exactly the case it was designed around: long PM visits with hundreds of readings nobody wants to hand-write. Full service history per unit, including photos and readings keeps it under control without extra admin work.

Does it help with documentation and compliance?

Annual log sheets and oil / refrigerant analysis history. Everything captured on the job stays attached to the customer, the site and the unit, and exports as a PDF whenever it is requested.

What does it cost and how long is setup?

Plans start at $99/month with a free trial and no card required. Most shops pick an invoice template, import the labor codes for their industry, add technicians and invoice the same day.

All solutions · Pricing · Start free trial