Customer portal software for commercial refrigeration

Low Temp Desk gives commercial refrigeration contractors a branded login where your customer sees their equipment, history, estimates and invoices. It was written by refrigeration technicians, so walk-in coolers and freezers, reach-ins, condensing units and remote racks are first-class equipment types — not a generic "asset" field you have to bend into shape.

What customer portal software does in Low Temp Desk

a branded login where your customer sees their equipment, history, estimates and invoices

fewer status calls and a customer who looks like they hired a bigger company

Questions from commercial refrigeration contractors

Is this customer portal software suitable for commercial refrigeration?

Yes. Commercial refrigeration contractors use it daily on walk-in coolers and freezers, reach-ins, condensing units and remote racks. The module is built so fewer status calls and a customer who looks like they hired a bigger company.

How does it handle night calls?

That is exactly the case it was designed around: night calls, temperature alarms and product loss that turns into a claim. Full service history per unit, including photos and readings keeps it under control without extra admin work.

Does it help with documentation and compliance?

Refrigerant charge and recovery has to be logged per appliance under EPA 608. Everything captured on the job stays attached to the customer, the site and the unit, and exports as a PDF whenever it is requested.

What does it cost and how long is setup?

Plans start at $99/month with a free trial and no card required. Most shops pick an invoice template, import the labor codes for their industry, add technicians and invoice the same day.

All solutions · Pricing · Start free trial