Customer portal software for supermarket refrigeration

Low Temp Desk gives supermarket refrigeration service companies a branded login where your customer sees their equipment, history, estimates and invoices. It was written by refrigeration technicians, so parallel rack systems, display cases, cold storage rooms and CO2 boosters are first-class equipment types — not a generic "asset" field you have to bend into shape.

What customer portal software does in Low Temp Desk

a branded login where your customer sees their equipment, history, estimates and invoices

fewer status calls and a customer who looks like they hired a bigger company

Questions from supermarket refrigeration contractors

Is this customer portal software suitable for supermarket refrigeration?

Yes. Supermarket refrigeration service companies use it daily on parallel rack systems, display cases, cold storage rooms and CO2 boosters. The module is built so fewer status calls and a customer who looks like they hired a bigger company.

How does it handle multi-site chains that demand per-store reporting and rigid response times?

That is exactly the case it was designed around: multi-site chains that demand per-store reporting and rigid response times. Full service history per unit, including photos and readings keeps it under control without extra admin work.

Does it help with documentation and compliance?

Leak rate tracking and follow-up verification on appliances over 50 lb charge. Everything captured on the job stays attached to the customer, the site and the unit, and exports as a PDF whenever it is requested.

What does it cost and how long is setup?

Plans start at $99/month with a free trial and no card required. Most shops pick an invoice template, import the labor codes for their industry, add technicians and invoice the same day.

All solutions · Pricing · Start free trial