Customer portal software for transport refrigeration

Low Temp Desk gives reefer and transport refrigeration shops a branded login where your customer sees their equipment, history, estimates and invoices. It was written by refrigeration technicians, so Thermo King and Carrier Transicold reefer units, trailers and truck bodies are first-class equipment types — not a generic "asset" field you have to bend into shape.

What customer portal software does in Low Temp Desk

a branded login where your customer sees their equipment, history, estimates and invoices

fewer status calls and a customer who looks like they hired a bigger company

Questions from transport refrigeration contractors

Is this customer portal software suitable for transport refrigeration?

Yes. Reefer and transport refrigeration shops use it daily on Thermo King and Carrier Transicold reefer units, trailers and truck bodies. The module is built so fewer status calls and a customer who looks like they hired a bigger company.

How does it handle units that leave the yard before the paperwork is finished and fleets that dispute hours?

That is exactly the case it was designed around: units that leave the yard before the paperwork is finished and fleets that dispute hours. Full service history per unit, including photos and readings keeps it under control without extra admin work.

Does it help with documentation and compliance?

Fleet maintenance records and pretrip documentation per unit number. Everything captured on the job stays attached to the customer, the site and the unit, and exports as a PDF whenever it is requested.

What does it cost and how long is setup?

Plans start at $99/month with a free trial and no card required. Most shops pick an invoice template, import the labor codes for their industry, add technicians and invoice the same day.

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