Customer portal software for walk-in cooler and freezer service

Low Temp Desk gives walk-in cooler and freezer service companies a branded login where your customer sees their equipment, history, estimates and invoices. It was written by refrigeration technicians, so evaporators, condensing units, defrost controls, door heaters and panels are first-class equipment types — not a generic "asset" field you have to bend into shape.

What customer portal software does in Low Temp Desk

a branded login where your customer sees their equipment, history, estimates and invoices

fewer status calls and a customer who looks like they hired a bigger company

Questions from walk-in cooler and freezer service contractors

Is this customer portal software suitable for walk-in cooler and freezer service?

Yes. Walk-in cooler and freezer service companies use it daily on evaporators, condensing units, defrost controls, door heaters and panels. The module is built so fewer status calls and a customer who looks like they hired a bigger company.

How does it handle recurring ice-up and defrost complaints on units nobody has documented?

That is exactly the case it was designed around: recurring ice-up and defrost complaints on units nobody has documented. Full service history per unit, including photos and readings keeps it under control without extra admin work.

Does it help with documentation and compliance?

Product temperature records the customer keeps for their own audits. Everything captured on the job stays attached to the customer, the site and the unit, and exports as a PDF whenever it is requested.

What does it cost and how long is setup?

Plans start at $99/month with a free trial and no card required. Most shops pick an invoice template, import the labor codes for their industry, add technicians and invoice the same day.

All solutions · Pricing · Start free trial