Low Temp Desk gives laboratory equipment service contractors one system for the whole job: the call comes in, a technician is dispatched, the work order is filled out on a phone, and the invoice goes out the same day. It was written by refrigeration technicians, so ULT freezers, incubators, chillers and controlled rooms are first-class equipment types — not a generic "asset" field you have to bend into shape.
one system for the whole job: the call comes in, a technician is dispatched, the work order is filled out on a phone, and the invoice goes out the same day
nothing gets performed and then forgotten before it is billed
Yes. Laboratory equipment service contractors use it daily on ULT freezers, incubators, chillers and controlled rooms. The module is built so nothing gets performed and then forgotten before it is billed.
That is exactly the case it was designed around: sample loss risk that makes response time non-negotiable. Mobile work order with photos, readings, voice notes and signature keeps it under control without extra admin work.
Calibration and validation documentation per instrument. Everything captured on the job stays attached to the customer, the site and the unit, and exports as a PDF whenever it is requested.
Plans start at $99/month with a free trial and no card required. Most shops pick an invoice template, import the labor codes for their industry, add technicians and invoice the same day.