Field service software for pharmacy and vaccine refrigeration

Low Temp Desk gives pharmacy refrigeration service companies one system for the whole job: the call comes in, a technician is dispatched, the work order is filled out on a phone, and the invoice goes out the same day. It was written by refrigeration technicians, so vaccine refrigerators, ultra-low freezers, monitoring probes and alarms are first-class equipment types — not a generic "asset" field you have to bend into shape.

What field service software does in Low Temp Desk

one system for the whole job: the call comes in, a technician is dispatched, the work order is filled out on a phone, and the invoice goes out the same day

nothing gets performed and then forgotten before it is billed

Questions from pharmacy and vaccine refrigeration contractors

Is this field service software suitable for pharmacy and vaccine refrigeration?

Yes. Pharmacy refrigeration service companies use it daily on vaccine refrigerators, ultra-low freezers, monitoring probes and alarms. The module is built so nothing gets performed and then forgotten before it is billed.

How does it handle excursion events that must be documented within hours?

That is exactly the case it was designed around: excursion events that must be documented within hours. Mobile work order with photos, readings, voice notes and signature keeps it under control without extra admin work.

Does it help with documentation and compliance?

Calibrated temperature records regulators can request at any time. Everything captured on the job stays attached to the customer, the site and the unit, and exports as a PDF whenever it is requested.

What does it cost and how long is setup?

Plans start at $99/month with a free trial and no card required. Most shops pick an invoice template, import the labor codes for their industry, add technicians and invoice the same day.

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