Low Temp Desk gives laboratory equipment service contractors labor, parts, truck time and subcontractor cost tallied against the price you charged. It was written by refrigeration technicians, so ULT freezers, incubators, chillers and controlled rooms are first-class equipment types — not a generic "asset" field you have to bend into shape.
labor, parts, truck time and subcontractor cost tallied against the price you charged
you stop subsidizing the customer who feels busy but pays badly
Yes. Laboratory equipment service contractors use it daily on ULT freezers, incubators, chillers and controlled rooms. The module is built so you stop subsidizing the customer who feels busy but pays badly.
That is exactly the case it was designed around: sample loss risk that makes response time non-negotiable. Technician hours costed at their real burdened rate keeps it under control without extra admin work.
Calibration and validation documentation per instrument. Everything captured on the job stays attached to the customer, the site and the unit, and exports as a PDF whenever it is requested.
Plans start at $99/month with a free trial and no card required. Most shops pick an invoice template, import the labor codes for their industry, add technicians and invoice the same day.